Resident Services

Pets
The WHA has a strict policy regarding pets. Certain pets are allowed in the units, as long as the owner follows all rules. Before you decide to own a pet, please read the pet policy.
Service animals are always accepted.

Security
The Woonsocket Housing Authority takes the safety of its residents, staff, and neighbors very seriously. The WHA’s Security Department handles all security and public safety matters. Security Department staff are trained in crime prevention, public safety intervention, emergency response, and disaster planning.

• A number of security measures are in place to protect the community:
• The Security Department works closely with other WHA staff to identify and respond to resident needs, concerns, and potential problems. This team approach allows for early and efficient resolution of each case.
• The WHA has a 24-hour answering service.
• Security personnel patrol every property overnight. Security cameras are in place at each building and development.
• An entry tag access system is used at the high-rise building entrances. The system is monitored from the Security Administrator’s office. Visitors can gain access through an intercom/buzzer system, and residents can view the entrance on Channel 11 of their own televisions.
• Emergency phones are available in the lobbies of each high-rise building, on the administration building near the entrance to the Morin Heights community hall, and on the front of the Campus of Learners building at Veterans Memorial.
• Security staff meet with every new high-rise resident to review security procedures and address concerns.
• High-rise residents fill out a refrigerator card which provides important health information to be used in the case of an emergency. They can also participate in the Telephone Reassurance Program, a once-a-day health and safety check.
• Security personnel closely monitor all public areas at the family developments.
  The WHA works closely with the Woonsocket Police Department.
• A Woonsocket Police Department community police officer is assigned to a WHA sub-station 40 hours per week to assist residents and staff in keeping our community safe and drug-free. The WHA will terminate the lease for criminal or drug-related activity committed by any household member or guest on or off the premises.

The WHA works with the Woonsocket Police Department, Sojourner House, Department of Children, Youth, and Families, and Department of Elderly Affairs to prevent and detect family violence of any kind.

Moving Regulations
Please read through the Reguations of moving out and fill out the appropriate "Intent to Vacate" form.
Click here to open regulations pdf file
Click here to open required "Intent to Vacate" form